Questions before you book.
Quick answers about inspections, appointments, estimates, shuttle service, diagnostics, and fleet maintenance.
FAQ
Common customer questions.
Call or text the shop if your question is urgent or vehicle-specific.
How long does an inspection take?
Most NYS inspections are relatively quick, but timing depends on shop volume and the vehicle. Booking ahead helps the team plan your visit.
Do I need an appointment?
Appointments are recommended, especially for inspections, diagnostics, and repairs. You can also call or text for same-day availability.
Can I wait while my car is serviced?
For many quick services, waiting may be possible. For diagnostics or larger repairs, dropping off the vehicle is usually better.
What vehicles do you work on?
The shop services all makes and models, including common domestic, Asian, and European vehicles.
Do you offer estimates?
Yes. One Broadway Auto focuses on honest estimates and clear communication before repair work moves forward.
Do you provide shuttle service?
Ask about complimentary local shuttle service when you schedule or drop off your vehicle.
Do you perform engine diagnostics?
Yes. The shop handles check-engine lights, engine performance concerns, electrical issues, leaks, and drivability problems.
Do you service fleet vehicles?
Yes. Local business and fleet vehicles can be scheduled for maintenance, inspections, and repair needs.
Do you offer NYS inspections?
Yes. NYS Inspection is a core service and the default option on the booking form.
Can I text updates or questions?
Yes. Text the shop at (914) 215-1171 for appointment requests and service questions.